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Managed IT Services

"The level of technical support available to us was a very important factor. Throughout the installation, Isys were able to answer any questions we had in a language we could understand without technical jargon."

Lorraine Dyer - Denbies Wine Estate

Why choose Isys Managed Services?

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Isys Managed Services put the experts in Isys Intelligent Systems in control of the complete core of your system. Isys will provide pre-configured and tuned servers and maintain them over an agreed lifecycle. Active monitoring combined with weekly and monthly maintenance plans ensure smooth operation, backed by mission critical support packs from the server hardware vendor.

Managing your requirements right through from initial installation to ongoing support/maintenance and upgrades, Isys can source, configure and set up all required infrastructure to support our integrated software suites.

Our Managed Services department is staffed by Microsoft qualified system analyists ensuring all supplied systems and hardware are configured to the highest standard and supported quickly and effectively in the event of hardware failure.

Our engineers have years of experience supplying and installing IT infrastructure, so you can rest assured any hardware sourced and configured is perfectly suited to the requirements you specify.

This service can be tailored to suit, but typically includes a choice of Dell or HP servers, McAfee anti-virus, active remote monitoring, off-site database backup, Windows and Isys Intelligent Systems patching. This level of support from Isys minimises cross-vendor issues and provides much higher system up-time averages.

Benefits of Isys IT Services

  • Sourcing of Hardware to meet your exacting requirements.
  • Bespoke configuration - systems configured with you in mind.
  • Installation - quick and painless installation by trained engineers.
  • Integration with existing hardware infrastructure.
  • Remote monitoring and management.
    • Monitoring of servers, all Time & Attendance terminals and Access Door controllers, with email alerts.
    • Weekly system health checks
    • Monthly Microsoft patching
    • Anti-Virus with monthly updating
    • Remote application of Isys updates (ususally carried out by the customer)
    • Automatic offsite backup
    • Monthly backup resortation and verification
  • Upgrades and replacement of existing hardware.
  • Business week 4 hour on-site support and maintenance response.
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Time and Attendance | Access Control | Job Costing | Scheduling | Human Resources | Identity | Data Capture

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