All Isys Group products come with training documentation and the option for on or off site training. Training comes in various options from Full Administrator, Regular User, Reports only and Employee training. 

This level of training is appropriate for anyone that may be required to operate the system at an advanced level.  People recommended to be on this course are:

• The primary system administrator
• A backup system administrator
• At least one member of IT

Topics covered

• Creation of Departments, Cost Centres and Activities
• Creation of Working Days.  The “Shift Questions” form at the beginning of this document must be completed for each shift prior to the training beginning.
• Building of Rotas
• Creation of overtime groups
• Adding of employees
• Viewing and editing Activity Records
• Setting up Holiday, Bank Holiday, Sickness, Absence and Skills types
• Setting up software users and access levels
• Configuring of Anomalies
• On-demand reporting
• Timed Email/Print Reporting 

This level of training is appropriate for anyone that will be updating the system on a regular basis. People recommended to be on this course are:

• Anyone who will be administering to records regularly
• Topics Covered
• Adding of employees
• Viewing and editing Activity Records
• On-demand reporting

This level of training is designed for people who will only use the on-demand reporting engine.

• Clocking Employee Training
• This level of training is designed for employees who will be using either the pc based clocking utility or the hardware terminal.  This training is not mandatory, as most companies prefer to carry it out themselves.

The number of questions asked primarily determines the duration of any training session.  Please use the following as a guideline:

Full Administrator Training

• 1-3 people: 5½ to 6½ hours
• 4-10 people: 6½ to 7½ hours
• 10+ people: not recommended

Regular User Training

• 1-3 people: 1½  to 2½ hours
• 4-10 people: 2  to 3 hours
• 10+ people: not recommended

Reporting Only Training

• 1-3 people: 1 to 1½ hour
• 4-10 people: 1 to 2 hour
• 10+ people: not recommended

Clocking Employee Training

• Pc Based Clocking Utility
• 1-3 people: 10 to 15 minutes
• 4-10 people: 10 to 25 minutes
• 10+ people: not recommended

Hardware Clocking

• 1-3 people: 5 to 10 minutes
• 4-10 people: 5 to 15 minutes
• 10+ people: not recommended

Isys Group Ltd does not recommend that more than 10 employees be trained at any one time.  Should the customer wish to have more than 10 people trained in a single session, this must be agreed in writing with Isys Group Ltd prior to the training day.  An additional charge will be made for larger class sizes.  In this instance, it will also be necessary to provide a lecture room style venue and a projector capable of producing an adequate image that can be seen clearly from all points in the room. 

In any one training day, the following courses can be held:

• One Full Administrator Course
• Two Regular User Courses with 1 Hour between each course
• Four Reports Only Courses with 30 minutes between each course
• Multiple of all other courses
• All courses must be arranged so that no more than 7 hours are booked, allowing time between each course.